Return Policy
You can get a full refund (excluding shipping costs) within seven days of receiving the product if it is unopened and undamaged. We will process the refund within three working days after receiving the product. The return shipping cost will be borne by you.
Return Instructions:
1. Please keep the product in good condition, unopened, with intact appearance and no impact on secondary sales.
2. Contact customer service to register.
3. Return Address: Recipient: Shengqi Hou
No. 21, Jinlang 3rd Street, Diaolang Village, Huangjiang Town, Dongguan City, Guangdong Province, People's Republic of China Postcode: 523750
Phone: +86 137 1273 9497
Wrong Product
If we accidentally send you the wrong product, we will be happy to take it back and process a full refund or arrange an exchange.
If you accidentally order the wrong product, our standard refund policy applies.
Have questions? Please contact us:
Email: Posey@poseyhealth.com We will reply to you as soon as possible.
Working hours: 8:00 - 20:00 Beijing Time
The company is committed to the field of fall prevention and patient safety, providing high-quality medical devices for patients; The company has won the trust of customers with reliable quality and preferential prices;
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