Laws and Regulations

 

 

How do we collect and use your Personal information

In order to provide you with online shopping services, our basic functions include account registration and login, product/service information display, order and order management, payment, product/service delivery, customer service and after-sales, transaction security. In the process of your use of the above functions, we will collect the necessary personal information related to you, including mobile phone number, consignee name, delivery address, email, payment time, payment amount, payment method, etc. If you do not provide the corresponding information, you will not be able to use our products and/or services normally.

Please understand that due to different users choose to use the version of the product/service, the scope is different, if the specific function display of the collection and use rules and this privacy policy is different, please refer to the specific function display content. The functional scenarios we provide you with and the personal information we collect and use are as follows:

(1) Account registration and login

When you register to use posey services, you need to provide us with an email address,and we will send a verification code to verify that your identity is valid. Your account name is your default nickname, you can choose to modify and supplement your nickname, avatar, account name and your real name authentication information, all of which belong to your "Account information".

After registration, you can choose to use the account information to log in, if you do not provide such information, you will not be able to log in and use our products and/or services, at this time you can use the browsing and search functions, we will not collect your above personal information.

(2) Product/service information display

In order to display goods or services to you, we will collect your device information(including device model, OAID/IDFA, IDFV, operating system and application version, language Settings, resolution), browser type to sort the corresponding goods or services and adapt to your application version and device interface.

In order to provide you with search history, browsing history, favorite products or stores, stores of concern, shopping cart or orders of goods or services display services, we will collect your browsing information, search history, favorite record, following record, purchase information, order information during the use of the service. When we provide you with the display search history service, the search history information is stored on your local device.

 

 

In order to provide you with search history, browsing history, favorite items or stores,followed stores, shopping cart or ordered goods or services display services, we collect your browsing information, search history, favorite history, followed history, additional purchase information, and order information.

(3) Placing orders and order management

When you choose to settle for goods/services, posey will generate an order for your purchase of the goods. You will need to fill in at least your consignee name, shipping address, and contact information in the order form, which will also state the order number, information about the goods or services you purchased, the time of order, the amount you should pay, and the method of payment. You can also fill in the consignee's contact phone number, email, postal code to add more contact information to ensure that the goods can be accurately delivered, do not fill in these information will not affect the generation of your order.

All the above information constitutes your "order information", we will use your order information (including with the third party to provide you with the above services) to verify your identity, confirm the transaction, payment settlement, complete the delivery, for you to inquire about the order and provide customer service consultation and after-sales service. We will also use your order information to determine whether there is any abnormality in your transaction to ensure the security of your transaction. In the event of triggering abnormal behavior (such as abnormal payment amount), we will collect your location information, but we will not collect the above information from normal users.

(4) Payment function

After you place an order, you can use the payment service provided by PAYPAL, the third-party payment platform signed by posey. We need to share your posey order number and transaction amount information with the payment institution to complete the order payment function. When you use the payment function, the payment institution will collect or verify your bank card (including deposit card, credit card)and other necessary payment information through its page, so that it can confirm your payment order and complete the payment, in accordance with the corresponding privacy policy of the payment institution.

In order to understand your payment progress and status, we will collect the corresponding payment information from the payment institution you have chosen, including payment time, payment method and payment amount.

(5) Delivery of goods/services

When your order is completed, or you have obtained the sample products and prizes, posey's partner distributors will complete the delivery of your order. You acknowledge and

 

 

agree that posey's partner delivery company will use your order information in the above steps to ensure the safe delivery of your order.

(6) Customer service and after-sales service

Our telephone customer service and after-sales functions will use your account information and order information. To ensure the security of your account, our call center customer service and online customer service will use your account information to verify your identity with you. When you need us to provide customer service and after-sales service related to your order information, we will inquire your order information. In addition, when you apply for a refund or return, we need to collect your contact person, contact information and return address to ensure the completion of the corresponding after-sales service.

If you have been donated or purchased goods freight insurance, you may apply for freight insurance service providers to pay the freight, in order to achieve insurance and claims, we will collect or query the warranty period of your purchase of goods,return goods express company, express tracking number, return address, delivery time information.

(7) To ensure the safety of the transaction

In order to ensure the stability and security of our system when you use our products and/or services, prevent your personal information from being illegally obtained, more accurately prevent fraud and protect the security of your account, We need to collect your device information (device model, OAID/IDFA, Android ID/OPENUDID, Harmony OS) OAlD, IDFV, operating system and software version, device status,network status, process in operation of the APP), log information, IP address, browsing information, order information, SIM card information (carrier and country code), battery usage to identify whether you are a real natural person user. In the event of triggering abnormal behavior (remote login, incorrect password input for many times, abnormal payment amount, abnormal operation behavior log), we will collect your location information, ssid, WIFI name, list of commonly used software information (only local processing, will not upload to the server), but we will not collect the above information of normal users. We may also record some links (" urls ") that we consider to be risky. We will also collect your device information for analyzing posey system problems, collecting traffic statistics, and investigating possible risks. When you choose to send us abnormal information, we will investigate. If you do not provide the above information, we will not be able to protect the security of your service and account during your use of posey services.

(8) Other additional functions

2. Rules for the public release of information

 

 

In the process of using the posey service, you can evaluate your questions about the product, use experience or other content through the product, in order to obtain the merchant's answer to your questions or interactive rewards. We may determine whether you can use the above information Posting function based on your order information and the content you post.

Please note that when you post information, your account information (nickname, avatar, account name) and the content you post will be made public after you post, please choose carefully. If the information you post contains other people's personal information, please obtain their consent before Posting.

(9) Other Rules for the use of Personal Information

1. For the purpose of statistics and analysis of your use of our products or services to assist us in service experience optimization and product upgrade decisions, we will encrypt the collected data and use it for machine learning, algorithm model training or other data analysis and mining after it cannot be re-identified by specific individuals.

2. If we want to use your personal information for purposes not specified in this Privacy Policy, or use the information collected for a specific purpose for other purposes, we will seek your express consent in advance.

3. For functions and scenarios not specified in this Privacy Policy, we will show you the corresponding rules for the collection and use of personal information when you actually use the function or scenario, and obtain your express consent.

2. How do we use Cookies and similar technologies

1. Use of Cookies

In the course of your use of our services, we will send one or more small data files called Cookies on your computer or mobile device, The purpose is to simplify the steps of your repeated login, to store your shopping preferences or the data of the items in your shopping cart to provide you with shopping preferences, to help you optimize the selection and interaction of advertisements, to help determine your login status and the security of your account or data.

You can clear all Cookies saved on your computer. Most web browsers accept Cookies automatically, but you can usually modify the Settings of your browser to reject Cookies according to your own needs; Alternatively, you can clear all Cookies saved in the software.If you do so, you may be required to personally change the user Settings each time you visit the posey website, and the corresponding information you have previously recorded will be deleted, and may have an impact on the security of the services you use.

 

 

2. The use of web beacons and similar technologies
In addition to Cookies, we also use web beacons and other similar technologies on our websites. Our web pages often contain electronic images (called "single pixel" GIFs or "web beacons"). Some of the ways we use web beacons are: (1) By using Web beacons on the posey website to count the number of user visits and to identify registered posey users by accessing Cookies.

(2) By using the cookie information obtained to provide you with personalized services.

3. How do we provide your personal information

(I) Sharing
1, we will not share your personal information with any company,
organization and individual outside of posey, except for the following
circumstances: (1) obtain your express consent or authorization in advance;
(2) Provide it according to the mandatory requirements of laws and regulations,
administrative and judicial departments;
(3) to handle disputes or disputes between you and others as required by you;
(4) in accordance with the relevant agreement signed with you (including online signed electronic agreement and the corresponding platform rules) or other legal documents provided; (5) Use based on social public interests and public health emergencies in accordance with laws and regulations.

Please note that the information you voluntarily share or even publicly share when using our services may involve your or a third party's personal information or even sensitive personal information. Please consider carefully and decide when sharing. If the personal information of a third party is involved, please ensure that you have obtained legal authorization.

(2) Public disclosure
We will only publicly disclose your personal information in the following circumstances and subject to industry-standard security measures: (1) Disclose the relevant personal information in accordance with the authorization scope agreed by you individually;

 

 

(2) If you seriously violate laws and regulations or relevant agreements and rules, we may disclose your relevant violations and the measures we take against you.

Iv. How do we protect and store your personal information

(1) Our technologies and measures to protect your Personal information

We attach great importance to the security of personal information and take all reasonable and practicable measures to protect your personal information:

1. Technical measures for data security

We will adopt security measures that meet industry standards, including the establishment of reasonable system norms and security technologies to prevent unauthorized access to your personal information, use, modification, and avoid data damage or loss. For example, posey's network service adopts transport layer security protocol encryption technology and provides browsing service through https to ensure the security of user data during transmission; In the processing of personal information, we will use a variety of data desensitization technologies, including content replacement and SHA256, to enhance the security of personal information in use.

2. Other security measures taken by posey to protect Personal Information

posey manages and regulates the storage and use of personal information by establishing data classification and grading systems, data security management specifications, and data security development specifications; And comprehensive security control of data through information contact confidentiality agreements, monitoring and auditing mechanisms.

Our underlying cloud technology for storing your personal information has obtained the "Trusted Cloud" certification level 3 certification issued by the Data Center Alliance, passed the security level protection level 3 certification of the Ministry of Public Security, and also obtained the ISO27000 certification. We also hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.

3. Handling security incidents

In order to cope with the possible risks of personal information disclosure, damage and loss, we have formulated a number of systems to clarify the classification and classification standards of security incidents and security vulnerabilities and the corresponding processing process.

 

 

Once a personal information security incident occurs, we will inform you in a timely manner in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions you can independently prevent and reduce risks, and the remedial measures for you. At the same time, we will promptly inform you of the incident by email,letter, telephone, push notification and other means. When it is difficult to inform the personal information subject one by one, we will take a reasonable and effective way to issue an announcement. At the same time, we will also take the initiative to report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.

(2) Storage of your personal information

1. Your personal Information will be stored in the People's Republic of China. If you use cross-border transaction services and need to transfer your personal information overseas to complete the transaction, we will obtain your authorization and consent separately and require the receiving party to process your personal information in accordance with the data protection agreement signed by both parties, this Privacy Policy and relevant laws and regulations.

2, during your use of our products and/or services, your personal information will be stored for the period of time to achieve the purposes described in this policy, and will be determined in combination with the mandatory retention requirements of the law, such as the People's Republic of China E-commerce Law requires that the information of goods and services, transaction information is stored for not less than three years from the date of transaction completion. After the retention period is exceeded, we will delete your personal information or anonymize it as required by applicable law.

5. How do you manage your Personal Information

posey takes your concerns about personal information very seriously and makes every effort to protect your right to access, correct, delete and withdraw your consent to your personal information so that you have adequate capabilities to protect your privacy and security. Your rights include:

1. Access and correct your personal information

Except as required by laws and regulations, you have the right to access and correct your personal information at any time, including:

(1) Account information

PC side path: Go to the website - click "My East" - click "Personal Information" in the"Account Settings" menu.

 

 

Mobile path: Go to home page - click "My" to enter my - click "Settings" in the upper right corner to enter account Settings - Click profile picture to enter Personal information page.

(2) Receiving information
PC side path: Go to the website - click on "My" - click on "Shipping Address" in the "Account Settings" menu.

Mobile path: Go to home page - click "My" to enter my - click "Settings" in the upper right corner to enter account Settings - click "Address Management".

(3) Order information
PC side path: Go to the website - click on the "My Order" page.

Mobile side path: Go to Home page - Click on "My" To go to My - click on "My Order".

You can choose to delete completed and canceled orders, but this may cause us to be unable to accurately judge your order information and difficult to provide corresponding after-sales service, and you can not use our order Posting and evaluation functions for deleted orders.

(4) Browse the information
Mobile path: Go to Home page - click on "My" To go to my - click on "Browsing History".

(5) Comment information
PC side path: Go to the website - click on "My" - click on the "Order Center" menu in the"Review post order".

Mobile path: Go to the home page - click "My" to enter my - click "to be evaluated" to enter the evaluation center.

If you need to access or correct other personal information generated during the use of our products and/or services, please contact us at any time. We will respond to your request in the manner and within the period set out in this Privacy Policy.

2. Delete your personal information
You may delete some of your personal information through the access and correction paths set out in this Privacy Policy, or delete all of your personal information by canceling your account.

 

 

You may make a request to us to delete your Personal information under the following circumstances:

(1) if our processing of personal information violates laws and regulations;

(2) if we collect and use your personal information without your consent;

(3) if our processing of personal information seriously violates our agreement with you.

If we decide to respond to your request to delete your personal information, we will also notify the entities that have obtained your personal information from us to the extent possible, asking them to delete it in a timely manner, unless otherwise required by law or regulation, or these entities have obtained your independent authorization. 

After you or we assist you in deleting the relevant information, we may no be able to immediately delete the relevant information from our systems due to applicable legal and security technical limitations, we will securely store your Personal Information and limit any further processing of it until it can be deleted or anonymized.

Please understand that each business function requires some basic personal information to be completed. After you withdraw your consent or authorization, we cannot continue to provide you with the corresponding services for withdrawing your consent or authorization, and we will no longer process your corresponding personal information. However, your decision to withdraw your consent or authorization will not affect the processing of personal information previously carried out based on your authorization.

6. Respond to your request

If you are unable to exercise your rights by the means or paths set forth in this Privacy Policy, you may contact us by email at posey@poseyhealth.com or by other means set forth in this Privacy Policy. For security purposes, we may require you to provide a written request, or to provide proof of your identity, and we will respond to your request within 15 days of receiving your feedback and verifying your identity.

For your reasonable request, we do not charge fees in principle, but for repeated requests that exceed the reasonable limit, we will charge a certain cost fee according to the situation.We may refuse requests that are unnecessarily repetitive, require too much technical effort(for example, the development of new systems or fundamental changes to existing practices), pose a risk to the legitimate interests of others, or are highly impractical (for example, involving information stored on backup tapes).

Protection of Minors' personal information

 

 

1. posey attaches great importance to the protection of minors' personal information.If you are a minor under the age of 16, you should obtain the prior consent of your guardian before using our products and/or services.

2. For the personal information of children under the age of 14 that may be involved,we further take the following measures to protect it:

(1) For the collected children's personal information, in addition to complying with the provisions of this Privacy Policy on user personal information, we will also adhere to the principles of legitimate and necessary, informed consent, clear purpose, security, and use according to law, and strictly follow the Provisions on the Protection of Children's Personal Information Online and other laws and regulations for storage, use, and disclosure. And will not exceed the period necessary to achieve the purpose of collection and use, after which we will delete or anonymize the children's personal information.

(2) When you, as a guardian, choose to use posey related services for the children under your guardianship, we may need to collect personal information of the children under your guardianship from you for the necessary performance of related services to you. You may take the initiative to provide us with your child's personal information when you use the listing, evaluation and Q&A functions to share information related to the products. Please be aware of this and choose carefully.

(3) The child or his/her guardian has the right to access and correct the child's personal information at any time, and can also make a request to us for correction and deletion. If you have any comments, suggestions, complaints or reports on matters related to children's personal information, please contact us. We are here to help you at any time.

7. Notices and Amendments

1. In order to provide you with better service and with the development of posey's business, this Privacy Policy will be updated accordingly. However, without your explicit consent, we will not reduce your rights under this Privacy Policy. We will notify you of changes by Posting updated versions on the posey website and by Posting notices on the website or in other appropriate ways prior to the changes becoming effective. You are also requested to visit posey to stay up-to-date with the latest Privacy Policy.

2. For significant changes, we will also provide more prominent notice (we will explain the specific changes to the Privacy Policy by means of including but not limited to email, SMS or special reminders on the browsing page).

Major changes referred to in this Privacy Policy include but are not limited to:

 

 

(1) Significant changes to our service model. Such as the purpose of processing personal information, the type of personal information processed, the use of personal information, etc.;

(2) We have made significant changes in our ownership structure, organizational structure, etc. Such as changes in owners caused by business adjustments, bankruptcy and mergers and acquisitions;

(3) changes in the main objects of personal information sharing, transfer or public disclosure;

(4) significant changes in your rights to participate in the processing of personal information and the way in which they are exercised;

(5) changes in our department responsible for handling personal information security,contact methods and complaint channels;

(6) when the personal information security impact assessment report indicates that there is a high risk.

8. How to contact us

1. If you have any questions, comments or suggestions concerning this Privacy Policy

or your personal information, or complaints, reports, please contact us through the following ways.

Email: posey@poseyhealth.com

Contact us at +86-769-82770458

Contact address: 21 Jinlang 3rd Street, Diao Lang Village, Huangjiang Town,

Dongguan City, Guangdong Province

 You can also contact us at any time by visiting https://poseyhealth.com online customer service system or by E-mail, etc. Generally, we will reply within 15 days.